BrainLive Money-Back Guarantee: The 60-Day Terms

Every BrainLive order placed on this site is covered for 60 days from the purchase date, for any reason, opened jars included. If the routine is not earning its place, the product cost comes back to the card that paid. That is the whole promise; the rest of this page is the mechanics.

What the guarantee covers

All three packages, at full product price, whatever the reason: results that did not show, a taste that did not suit, a change of mind. Jars can be opened, half-finished, or finished entirely; you return what remains, even if what remains is empty glass. The only cost that stays with you is the return postage.

The refund, in three steps

1. Say the word. Email [email protected] or call +1 (316) 425-6190 with your order number, any day up to day 60. No questionnaire stands between you and the instructions.
2. Send the jars back. You receive the return address and a reference number to write on the carton. Any sturdy box does the job.
3. Watch the card. Once the return checks in at the warehouse, the refund is issued within 5 to 7 business days to your original payment method. Bank posting can add a day or two.

The timeline on a calendar

1. Day 0Order placed; the 60-day clock starts.
2. Day 1Dispatch from Wichita; tracking emailed.
3. Days 3-7Delivery, contiguous US.
4. Day 60Last day to open a return.
5. +5-7 daysRefund issued after the return arrives.

What to expect, honestly

The refund covers the full product price. Original shipping on the 2-jar starter and the postage on the return trip are not refunded, and there is no restocking fee of any kind. Requests that start after day 60 fall outside the window; the desk will say so plainly rather than leave an email unanswered. The refund policy prints these same terms in legal wording, with no extra conditions hiding there.

Covered from the moment you order: buy BrainLive with the guarantee attached, or check delivery windows first.